Privacy Policy

Last updated: September 30, 2025

Transparent handling of personal data is very important to us. This Privacy Policy explains which personal data we collect, for what purposes we process it, and to whom we may disclose it. We regularly review and update this Privacy Policy to ensure the highest level of transparency.

What Data We Collect

General Personal Data

We process general personal data. Personal data refers to any information relating to an identified or identifiable natural person. A person is considered identifiable if their identity can be inferred from available information.

Example: Your name, IP address, and residential address are considered personal data.

Data You Provide

You often provide your personal data directly to us. Whenever you enter and submit your personal data, it is considered voluntarily provided to us. Providing data is generally voluntary, but may be required to use certain services.

Example: You enter your details in a contact form or sign up for a newsletter.

Automatically Collected Data

When you use our services, we may collect data automatically without your active input. This typically includes device information and usage data.

Example: We collect information about the operating system of the device used to access our website.

Product Development

We continuously strive to improve our services. For this purpose, we use your personal data to develop and enhance our products and services.

Example: We analyze website usage data to continuously improve usability.

Data Sharing

We may share your personal data with companies that independently decide how they use the data. This typically occurs when required by law, when outstanding claims are transferred to debt collection agencies, or to detect fraudulent activity.

Example: A legal requirement obliges us to share your data with a public authority.

Global Data Processing

We work with service providers located around the world. This allows us to access the best and most reliable services globally. In some cases, data may be transferred to countries that do not provide the same level of data protection as Switzerland.

Example: We use a cloud provider such as Google, headquartered in the United States.

Services We Use

Google Analytics

https://google.com/analytics

We use Google Analytics, a web analytics service provided by Google Ireland Ltd., Google Building Gordon House, Barrow Street, Dublin 4, Ireland, and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (together “Google”).

What data is processed?

Google Analytics collects information about website usage, including:

IP address
Technical information (browser, operating system, screen resolution)
Website interactions
Duration of visit
Date and time of access
Referrer URL

IP addresses are anonymized so that personal identification is no longer possible. When a user visits our website for the first time, Google Analytics may generate an identifier to recognize returning visitors. If you are logged into a Google account, cross-device tracking may occur.

Purpose of processing

We use IP addresses to estimate approximate location and measure regional relevance of our services. Technical data ensures proper website display across devices. Interaction and usage data help us analyze and optimize marketing campaigns and user experience. Referrer data is used to evaluate the effectiveness of marketing channels.

Data sharing

Data may be transferred globally by Google, including to the United States, where data protection laws may not provide an equivalent level of protection.

Google Tag Manager

https://tagmanager.google.com

We use Google Tag Manager, provided by Google Ireland Ltd. and Google LLC.

Google Tag Manager allows us to manage tracking tools such as Google Analytics, Facebook Pixel, and Hotjar centrally. Google Tag Manager itself does not collect personal data. Data is collected by the integrated tools.

PrivacyBee

https://www.privacybee.io/

We use PrivacyBee, a service provided by PrivacyBee AG, Laupenstrasse 1, 3008 Bern, Switzerland.

What data is processed?

IP address
Browser type and version
Operating system
Date and time of access to the privacy policy

Purpose of processing

These data are used to correctly display the privacy policy and ensure it remains up to date and compatible with the user’s device.

Data sharing

Data remains with PrivacyBee and is not shared further.

How to disable processing

You can disable JavaScript in your browser to prevent processing. However, this may limit website functionality.

Privacy Policy (General Information)

What we do

ZISS (Minervastrasse 99, 8032 Zurich) operates the website www.ziss.ch

(“we” or “us”). On this website, you can learn about our organization, use online services, and contact us.

Protecting your personal data is very important to us. This Privacy Policy explains clearly and transparently what data we collect and how we handle it.

We use PRIVACY ICONS to help users quickly understand how their data is processed.

What this policy covers

Who is responsible for data processing
What data is collected
For what purpose data is collected
Who data is shared with
How you can object to data processing
Your rights and how to exercise them

Definitions

What are personal data?

Personal data refers to any information relating to an identified or identifiable individual. This includes name, address, date of birth, email address, phone number, and IP address. It may also include preferences or membership information.

What are sensitive personal data?

Sensitive personal data includes:

Religious, political, philosophical, or trade union-related data
Health, sexual life, ethnicity, and sexual orientation data
Administrative or criminal proceedings data
Genetic and biometric data

If you voluntarily provide such data, we may process it under stricter confidentiality rules.

What does processing mean?

Processing refers to any handling of personal data, including collection, storage, use, modification, disclosure, archiving, deletion, or destruction.

What does disclosure mean?

Disclosure means transferring or making personal data accessible to third parties.

Contact

For questions about data protection:

ZISS
Karoline Bischof
Minervastrasse 99
8032 Zurich
karoline.bischof@ziss.ch

Data Security

We protect your data using appropriate technical and organizational measures against loss, misuse, unauthorized access, or alteration.

All employees and contractors are bound by confidentiality obligations. We use SSL encryption (Secure Socket Layer) for secure data transmission.

Your Rights

You have the right to access, correct, delete, restrict, or receive your data, and to object to processing.

Requests must include proof of identity and be sent to the contact above.

We respond within 30 days, with a possible extension of up to two additional months if necessary.

Data Processing in General

We process data you provide directly or data collected during website use. We may also receive data from third parties such as public sources, authorities, professional networks, or credit agencies.

We process data only when there is a legal basis such as consent, contract fulfillment, legal obligation, or legitimate interest.

You may withdraw consent at any time for future processing.

Data Sharing

We may share data with accounting, legal, IT, hosting, payment, and marketing service providers.

Data may be transferred internationally with appropriate safeguards.

Storage Period

We store personal data only as long as necessary. Certain legal obligations require retention for up to 10 years.

Website Operation, Cookies, and Logs

We use logs, cookies, and tracking technologies to ensure functionality, security, and usability of the website.

Cookies may be session-based or persistent. You can disable cookies in your browser, but some features may not work properly.

When you visit our website, we automatically collect technical data such as IP address, browser type, operating system, and access time to ensure system security and functionality.

Cookies and Tracking

We use cookies to improve user experience, store preferences, and analyze usage.

YouTube Embeds

Some pages include YouTube videos. When you visit such pages, YouTube may collect usage data and associate it with your account if you are logged in.

For more information, please refer to YouTube’s privacy policy.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be published on www.ziss.ch

. Users will not be notified separately.

This website is using cookies

Some cookies are technically necessary for the website to function properly. Others help us analyse website usage anonymously or enable external content such as videos. You can decide which categories you would like to allow. Please note that certain functions of the website may only be available to a limited extent if you decline optional cookies.

This website is using cookies

Some cookies are technically necessary for the website to function properly. Others help us analyse website usage anonymously or enable external content such as videos. You can decide which categories you would like to allow. Please note that certain functions of the website may only be available to a limited extent if you decline optional cookies.

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